We are getting close to the Christmas holiday so I was feeling somewhat compelled to be charitable and back off of the Cluetrain Gang until after the holiday. That was until I was sitting down catching up on my industry readings including the December 11th issue of PRWeek.
This is when I read the piece that Erica Iacono penned about Andy Sernovitz. I highly recommend its reading as it is very revealing about the attitudes of these eSocialist, anti-business thugs. (Incidentally and as an aside, I happen to think Erica has proven herself pretty lazy when it comes to pulling a story together anyway. She rarely serves up enough thorough analysis to be of much use to her readers. Read this article alone and you will see mentions of WOMMA critics but without citing a single one. But I digress, this is not a post about Erica. Perhaps some other time.) Of course eSocialists and their Cluetrain bullies are going to get a bunch of love from the mainstream media as their objectives are pretty well aligned.
Let’s look at excerpts from the article. First, Andy is quoted as saying, “I think word-of-mouth marketing is a more important marketing innovation than the Internet was.” What? The Internet is precisely is what has given the Cluetrain lemming movement legs.
He goes on to say, “Word of mouth is saying that we, the marketers, no longer control the message; we’re going to hand it to the people and let them do whatever they want. Nothing like that has ever been done in the world of business.” Huh? People have been talking about businesses, products and services forever. The whole tactic here is pretty Oprahesque, if you ask me, designed to pull you in with a universal “truism” and then dictate or impose their own rules on the population.
He continues, “Companies will make mistakes as they learn…It will keep happening, and we will keep teaching them the right way.” Well thank you Andy, thank you very much. We would be so lost with out….wait, who said your “way” was the right way again? Your “way” which promotes coerced transparency does not lead to open and honest dialogs but rather a contrived unnatural conversation. You cite Edelman’s Walmart blogging as a misstep. According to who? Who made these ideologues the arbiters of right and wrong? Someone aught to step and congratulate Richard and company for their cajones and bold approach. I know I am not alone. Thank you Mr. Edelman.
Wait, he admits it. Sernovitz actually supports my argument. This is too easy. The Cluetrain Gang consists of a bunch of anti-business socialists. He says,
“We probably have more friends on the anti-business front than any other marketing group.”
I guess I can finish my little rant here; but alas I cannot because he continues,
“What makes our job harder, but more interesting, is that word of mouth and social media are about freedom…[They’re] about real people saying what they want to anyone, yet word-of-mouth is about teaching restraint. It’s not sticking your marketing message in other people’s faces.”
Boy, I am glad that these folks are around. I was really feeling the lack of freedom to speak freely about products, services, companies and politics before the Cluetrain and WOMMA group came into existance. How did we ever get here?
At this point I should state that when I owned the company I actually enrolled as a Governing Member and signed on to their code of ethics. Honestly, I did as I suspect many have done. I signed on not knowing of the socialist underpinnings of the organization. Now that I no longer own the company there is not much that I can do about our membership. My guess is that we will continue to participate as a member unless they remove us. Someone has to bring some sanity to this organization.
I should state that my opinions are mine and I do not know if they reflect the views of my employer or fellow employees.