The Butler is Retired
I just sat in on the Keynote here at SES (Search Engine Strategies) New York where Barry Diller talked about the retirement of the Butler at Ask.com and the branding change from Ask Jeeves to simply Ask.
I have got to say, this guy is likable and seems like a straight shooter. Probably one of the things I appreciated most was his outlook on his industry because it parallels what I have always felt about PRWeb’s role in the newswire space. Basically he does not have any illusions of becoming the next Google. Instead he is focused on creating differentiators that make his company something other than Google.
We too basically made the decision early on that we did not want to become competitors to the majors in our industry. Why would we want to become the next PR Newswire or Business Wire (the two old-timers in the press release newswire space) when we clearly have strategic advantages in our platform and distribution mode. We made the conscious decision to become something different and the market has responded favorably. Our focus has allowed us to enhance what makes us different and as a result we are now a layer on top of traditional wire services for many companies. We have users that use PR Newswire and Business Wire but add PRWeb to the mix as an enhancement to these two wire services. We let PR Newswire and Business Wire do their thing and then handle the online visibility for their clients. Our decision was to create an environment where the choice was not a question of company A or company B but rather A + B.
Why did I just go into all of this? First, I am excited about what we have been able to do with PRWeb. Secondly, it illustrates what may be a brilliant move by Barry Diller– create enough market differentiation and users will use the Ask platform as a new search layer on top of the existing options. (After seeing the debut of the new service I will say that it is a little AJAXY and very Sexy.) It worked for PRWeb and I have a sense that Barry will be able to make it work for Ask.
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